How I Work
I start every project by asking questions — What is the goal? What are the objectives? How are they prioritized? How can I create the best user experience? That’s the secret to winning solutions. I believe in a content-first approach because content is what informs me about the design. Then through collaboration with stakeholders and other team members, we finish projects from concept to completion.
Selected Case Studies
Refining Account Claiming Process Through Multiple Iterations
Timeline: 2 weeks, 2019
Usability Test, Design, Frontend Development, User Experience Design, UX Writing and Accessibility
I worked in a team of five to improve the current self-service website and refine the new account claiming process.
Overhauled Faculty Website From Top To Bottom
Timeline: 1 year and 3 months, 2017
Research, Design, Frontend Development, Information Architecture and Accessibility
I collaborated with a group of faculty and administrators to overhaul the old website with new and usable content.
Reimagined The ADVANCE Center Website
Timeline: 5 months, 2017
Interview, Content Strategy, Information Architecture, Design and Frontend Development
The mission of the center changed from advancing women faculty in STEM career to faculty facilitation and leadership development. I teamed up with the director of the center to reimagine the new website.
How My Curiosity Led To Iterating ITS Homepage
Timeline: 1 week, 2018
Google Analytics, Content Strategy, Design and Frontend Development
I was curious about what users looked for on the Information Technology Services (ITS) homepage, so I took the initiative to find out. The result was surprising.