Bok Kwee Toh is a UX Designer and Strategist.
I’m currently a Professional Technologist at West Virginia University where I create user-centered websites and improve web applications, collaborating with cross-functional teams. I believe design is a team sport.
Selected Case Studies
Refining Account Claiming Process Through Multiple Iterations
Timeline: 2 weeks, 2019
Usability Test, Design, Frontend Development, User Experience Design, UX Writing and Accessibility
I worked in a team of five to improve the current self-service website and refine the new account claiming process.
Overhauled Faculty Website From Top To Bottom
Timeline: 1 year and 3 months, 2017
Research, Design, Frontend Development, Information Architecture and Accessibility
I collaborated with a group of faculty and administrators to overhaul the old website with new and usable content.
Reimagined The ADVANCE Center Website
Timeline: 5 months, 2017
Interview, Content Strategy, Information Architecture, Design and Frontend Development
The mission of the center changed from advancing women faculty in STEM career to faculty facilitation and leadership development. I teamed up with the director of the center to reimagine the new website.
How My Curiosity Led To Iterating ITS Homepage
Timeline: 1 week, 2018
Google Analytics, Content Strategy, Design and Frontend Development
I was curious about what users looked for on the Information Technology Services (ITS) homepage, so I took the initiative to find out. The result was surprising.